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We Are Your Salesforce.com Solutions Firm

Manufacturing | Life Sciences | Software | Wealth Management

A trusted partner of Salesforce.com

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Our Services

BigKite specializes in providing pre-packaged and custom consulting and implementation services.
Certified Consultants | Scalable Solutions | Proven Success

CRM Consulting

We understand your business requirements, challenges and success factors. Taken together with our extensive industry experience, we create and validate a solution to transform your business.

Custom Development

BigKite Certified Developers will help you transform Salesforce.com beyond its standard functionality. Whether its creating Customer User Interfaces, embedding custom process, or creating custom logic, our development team can deliver.

Salesforce CRM Implementation

BigKite Certified Consultants guide you through the process of implementing Salesforce.com. We ensure you avoid making common mistakes by leveraging our experience, best practices, and proven methodology.

Integration & Data Services

BigKite Data Specialists provides data migration and integration from existing systems, ERPs, and databases into Salesforce.com. We leverage a wide range of data tools to quickly and accurately migrate and integrate your information into Salesforce.com.

Corporate Salesforce CRM Training

We provide Corporate Salesforce.com training for SalesCloud, ServiceCloud, and Salesforce1 platform deployments. High-end user adoption is achieved by creating tailored training content and a multi-touch training plan.

Administrative & Post Go Live Support

BigKite offers post go-live and administrative support to ensure on-going success of integration and custom development projects.

Not sure where to start? Need help planning your Salesforce project?Download Guide

Need Help with CASL Compliance & Opt-In Emails?

Don't lose out on your email marketing database.

Learn About Opt-In Emails

Our Focus is Adoption

The only CRM implementation success factor that matters

Learn Why it Should be Yours

Solutions Focused on Adoption

Explore our Solutions to see how we can transform your business.

Improve Visibility

One view to the customer across your company in real time.  Increase your win rate by 26%.

Mobile

Improve User Adoption with easy access from any device. Increase rep productivity by 36%.

Opportunities & Quoting

Manage all sales deals and easily create quotes within the CRM. Increase your pipeline by 25%.

Forecasting

Real-time visibility into performance against plan.  Increase forecast accuracy by 45%.

Strategic Account Planning

Transform planning into measurable activities. Increase cross-sell/up-sell revenue by 27%.

Analytics

Real-time insight to make smarter decisions. Increase sales coaching by 38%.

See how Sales Solutions can help your businesses grow.Find out now

Improve Customer Satisfaction

Provide agents with tools to resolve cases faster & more effectively. Improve customer satisfaction by 37%.

Real Time Analytics

Real-time visibility into key contact center metrics & one view to the customer record which provides Sales visibility into customer issues.

Customer Communities

Empower customers to help themselves and each other. Increase customer retention  by 34%.

Agent Collaboration

Allows agents to escalate to experts faster to quickly resolve cases. Increase Agent Productivity by 40%.

Social Service

Deliver services to your customers on social media channels where they live. Increase the understanding of customer service by 35%.

User Interface

Allows agents to resolve cases faster by having all relevant information on one screen. Improve first call resolution by 41%.

See how Service Solutions can help your businesses grow.Find out now

Email Campaigns

Send relevant messaging that makes an impact. Increase in 60% unique open rates.

Social Marketing

Listening tools to gather insights, publish targeted content & run ads. Increase in-brand marketing by 94%.

Mobile Campaigns

Manage mobile/email campaigns from one interface. Increase campaign effectiveness by 59%.

Analytics

Leverage real-time analytics to create meaningful customer connections. Easily segment prospects and deliver targeted content.

Meaningful Associations

Track ROI from leads to opportunity to the related campaigns. Increase marketing effectiveness by 41%.

See how Marketing Solutions can help your businesses grow.Find out now

Build for Mobile

Make every app mobile. Increase productivity by 29%.

Automate ANY Business Processes

Rapidly design & run any business process in the cloud without code. Increase process improvement by 83%.

Connect to Everything

Leverage powerful APIs to connect to everything. Connect faster and provide centralized view of information.

Rapid Time-to-Value

Create custom applications 5x faster with ½ the cost and easily replace existing processes that run on spreadsheets or databases.

See how Custom Solutions can help your businesses grow.Find out now

Connect Employees

Make business social and share across your organization. Increase employee engagement by 36%.

Share Knowledge Faster

Quickly and easily find the information or engage the experts you need. Enjoy a 43% improvement in finding information and expertise quickly.

Real-Time Feedback

Quickly and easily engage reps and share their key wins. Improve feedback to reps in real-time by 46%.

Mobile Access

Follow updates, share, and take action anywhere on any device. Improve employee productivity by 36%.

See how Social Solutions can help your businesses grow.Find out now

360° Customer View

Complete understanding of your customer from one place. Don’t search, don’t ask; it’s all there. 40% improvement in ability to get the right information on customers/prospects.

Insightful Reports

Plug the gaps in reporting that your CRM data can’t provide. Reduce report generation time by 57%.

Mobile

Provide access to back office data to any device. Increase sales productivity by 34%.

Operational Effectiveness

Accelerate cash flow, reduce invoice delays, quote correct prices, etc. Increase customer retention by 34%.

Improve Productivity

Reduce double entry between systems. Increase service productivity by 40%; increase sales productivity by 36%.

Time-to-Value

It’s easy & fast to add data. Start simple and grow with a scalable roadmap. 45% faster integration.

See how Integration Solutions can help your businesses grow.Find out now

*Percentages from Salesforce third-party Voice of the Customer survey, May 2013.

Our Clients

We have a robust range of clientele ranging from small to large global organizations.

Asia Manufacturing Solutionsclients-manufacturing_02National Shoe Specialties LimitedFiran Technology Group
clients-manufacturing_05Napoleon GrillsElectro Source Inc.clients-manufacturing_08

See how the Manufacturing industry can benefit. Learn More

BayerSummaCareEli Lilly & CompanyOntario Ministry of Health
AcariaHealthCareworxRosetta Genomics Ltd.

See how the Life Sciences industry can benefit. Learn More

MotorolaRedknee Inc.PLAN Automation Inc.Continovation Services Inc.
clients-technology_01clients-technology_02clients-technology_03clients-technology_04clients-technology_05

See how the Software industry can benefit. Learn More

Apri Insurance Services Inc.Bonnefield Inc.A Fortune 100 CompanyIsrael Bonds Canada
clients-financial_01_05Alamo CapitalRP Investment Advisorsclients-financial_01_08

See how the Wealth Management industry can benefit.Learn More

Connect Employees

Make business social and share across your organization. Increase employee engagement by 36%.

Share Knowledge Faster

Quickly and easily find the information or engage the experts you need. Enjoy a 43% improvement in finding information and expertise quickly.

Real-Time Feedback

Quickly and easily engage reps and share their key wins. Improve feedback to reps in real-time by 46%.

Mobile Access

Follow updates, share, and take action anywhere on any device. Improve employee productivity by 36%.

See how Social Solutions can help your businesses grow.Find out now

360° Customer View

Complete understanding of your customer from one place. Don’t search, don’t ask; it’s all there. 40% improvement in ability to get the right information on customers/prospects.

Insightful Reports

Plug the gaps in reporting that your CRM data can’t provide. Reduce report generation time by 57%.

Mobile

Provide access to back office data to any device. Increase sales productivity by 34%.

Operational Effectiveness

Accelerate cash flow, reduce invoice delays, quote correct prices, etc. Increase customer retention by 34%.

Improve Productivity

Reduce double entry between systems. Increase service productivity by 40%; increase sales productivity by 36%.

Time-to-Value

It’s easy & fast to add data. Start simple and grow with a scalable roadmap. 45% faster integration.

See how Integration Solutions can help your businesses grow.Find out now

What Our Clients Say About Us!

Here are a few great words by our clients

Numbers That Matter

Our commitment to customer success is evident.

0
Satisfied Customers
… and counting!
0.0

/10

Customer Satisfaction Score
Surveyed by Salesforce.com
0
Perfect 5-Star Reviews
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